Responsible Gaming
Gaming Should Be Entertainment
At Playamo, we believe that online gaming should be enjoyed as a form of entertainment only. It is not a way to earn money or solve financial problems. The odds in all games are always in favor of the house, and you should only gamble with money you can afford to lose.
Please play responsibly and within your means.
Age Verification
Online gaming is only available to individuals who are 18 years of age or older in Canada. By accessing Playamo through trilliumdoctors.ca, you confirm that you are of legal age in your province or territory.
If you are under the legal gambling age, please do not proceed with gaming activities.
Warning Signs of Problem Gambling
Problem gambling can develop quickly and affect your health, relationships, and finances. Please review the following warning signs:
- Chasing losses: Attempting to recover lost money by gambling more
- Hiding gambling: Concealing gambling activity from family, friends, or healthcare providers
- Inability to stop: Unsuccessful attempts to cut back or control gambling
- Preoccupation: Constantly thinking about gambling or planning the next session
- Neglecting responsibilities: Missing work, school, or family obligations due to gambling
- Gambling with borrowed money: Using credit or loans to finance gambling
- Mood swings: Becoming irritable or anxious when trying to stop or reduce gambling
- Escalating bets: Needing to gamble with increasing amounts to achieve the same excitement
- Financial problems: Unexplained debt, unpaid bills, or financial distress
- Using gambling to escape: Gambling to cope with stress, anxiety, depression, or other problems
If you recognize any of these signs in yourself or someone you know, help is available.
Self-Help Tools & Responsible Gaming Features
Playamo provides several tools to help you maintain control of your gaming:
- Deposit Limits: Set a maximum amount you can deposit within a specific timeframe
- Loss Limits: Set a maximum amount you are willing to lose during a session or time period
- Reality Checks: Receive regular reminders during gaming sessions about time and money spent
- Session Limits: Set a maximum duration for individual gaming sessions
- Self-Exclusion: Temporarily or permanently exclude yourself from your account
- Account Closure: Close your account if you wish to stop gaming entirely
We encourage you to use these tools to play within your limits and maintain a healthy gaming experience.
Support Organizations & Resources
If you or someone you know is struggling with problem gambling, support is available. Here are trusted organizations in Canada and internationally:
Canada
- Responsible Gambling Council (RGC)
Website: www.responsiblegambling.org
Supporting problem gambling prevention and treatment across Canada - Gamblers Anonymous Canada
A peer-support organization offering meetings and resources for those affected by problem gambling - Provincial Problem Gambling Services
Each Canadian province offers free counselling and support services—contact your local health authority for details
International Resources
- GamCare (UK)
Website: www.gamcare.org.uk
Free information, advice, and support for problem gambling in the UK - GamStop (UK)
Website: www.gamstop.co.uk
UK national self-exclusion scheme for online gambling - Gambling Help Online (Australia)
Website: www.gamblinghelponline.org.au
Free counselling and support for problem gambling in Australia - National Council on Problem Gambling (USA)
Website: www.ncpgambling.org
US helpline and resources: 1-800-522-4700
If You Need Help, Please Reach Out
Problem gambling is a serious issue, but recovery is possible. If you or a loved one is experiencing signs of problem gambling, please do not hesitate to seek professional help.
You are not alone. Trained counsellors and support groups are available 24/7 to assist you confidentially and without judgment.
Contact one of the organizations listed above today to speak with someone who can help.
This Responsible Gaming information was last updated in 2026. For the most current resources and support options, please visit the organizations listed above.